Welc-ōM City Living Padova

RESERVATION’S POLICIES

a) The reservation is instantaneous (on-line reservation). 
(Instantaneous Reservation) An automatic confirmation message will be sent. You will not receive other confirmation of the reservation messages from us, since this confirmation message is definitive.

The rent of the apartment will cease automatically at the end of the agreed period as from contract sent at the time of reserved and must be returned by signed mail.


CANCELLATION FROM THE GUEST 
a)The cancellation of the reservation from the guest, for any reason, at any time, or for missed payment of the amounts due to finalize the reservation, will derive in the obbligation of the guest to pay the following amounts or based of the condition of OTA you have booked.
The condition of cancellation of our website is:
- if the cancellation occurs 10 weeks before of the arrival date: 0% of the total amount
- if the cancellation occurs between 10 and 4 weeks before arrival date: 0% of total
- if the cancellation occurs less than 5 days before the arrival date: 100% of total amount.

b) We ask you, please, to communicate the cancellation the reservation by mail at [email protected] or at this number: + 39 3318999912 , specifying the reservation details in the subject.


CANCELLATION FROM EASYSAFE
a) in the unlikely event that EASYSAFE was not able to accomodate the guest in the apartment of his choice, the guest will be informed as soon as possible and other similar apartments will be made available for the guest to choose from;
b) in the event that other similar apartments were not available or if the guest does not accept our proposals, the reservation will be cancelled and the guest will be entitled to a refund from EASYSAFE of the total amounts paid till that moment, without other responsibilities or further compensation from EASYSAFE.

4. DEPOSIT
a) Deposit, if it’s due (which is the amount indicated next to the apartment’s price) is required to the guest in the event of damage to the furnishing, the facilities or the apartment itself during the stay of rent. The payment of the deposit must be done with a credit card at the moment of the arrival, before the beginning of the stay, specifically before entering the apartment;
b) The data of the credit card will be registered automatically and deleted afterwards from EASYSAFE after the EASYSAFE team had verified that there are no damages to the furnishing, facilities or the apartment itself as a consequence of your stay. 


5: CHECK-IN AND CHECK-OUT 
a) The guest must inform the time of the arrival to EASYSAFE at least 2 days before (you can communicate by phone at the number that you will found below or with a online check-in and you can insert your documents and select the hour of your arrival to make the process easier and faster).
b) EASYSAFE will provide, at the request of the guest, all the information for the public transport, shuttle to and from the main airports/train station at convenient prices to reach the apartment. 
c) Check-in is available every day of the week from 15:00 to 19:00 or till 24 if is self check inn apartment
Arrival after 24.00 can be organize ONLY WITH A VERY SPECIFIC REQUEST;
e) The apartment must be left by 10:00, if not differently agreed between EASYSAFE and the guest.
f) For the late check out there is an overcharge of € 50,00;

6.ACCESS 
The owner or his representative are authorized to access the apartment being rented, in any moment during the rental period for inspection or straordinary maintenance upon notice of at least two hours before the intervention. 


7. NUMBER OF PEOPLE
a) The number of people that use the apartment cannot surpass the maximum value indicated on the description of the apartment and must be the exact same number of guests made explicit in the reservation and which documents were registered by EASYSAFE, any changes cannot be made without the prior written consent of the owner;
b) The pets of any type and size are not allowed in the rented apartment unless previously, explicitly agreed and approved;
c) Sublease of the rented apartment is not authorized;
d) Any disregard of the clauses/arrangements in this section 7 authorizes EASYSAFE to ask the guest to leave the apartment immediately. 


8. EXTRA 
a) All extra prices are specified on the specific list of each apartment, which are available in this website;
b) EASYSAFE will be able to deduct any extra cost from the security deposit, if not paid by the guest in the right amount or will ask the client to pay off any extra cost at the check-out, in the event that a guarantee deposit was not held before the beginning of the stay or at the moment of entering the apartment;


9. CITY TAX IN PADUA

Introduced by the Municipality of Padua in order to finance tourism, the maintenance of cultural heritage sites and the environment, as well as public services, the city tax in Padua is one per night / per person, tax imposed on visitors who stay in Hotels, B&Bs, campsites and apartments for rent in Padua, etc. it is therefore necessary for EASYSAFE to collect this tax from customers. Payment must be made in cash or credit card or more better with a link of chec inn on line.
Important note: this tax only applies to the first 5 consecutive nights of stay (i.e. if the stay is longer than 5 nights for example 8 nights, then you will only pay the tax for the first 5 nights)
€ 2,50 per night, per person, adults only (16 years +)


10. CLEANING AND BEHAVIOR 
a) The apartment will be delivered by Easysafe thoroughly cleaned and must be left in the same condition and order in which it was delivered;
b) the person who signs the booking form is responsible for the correct and decent behaviour of all other guests who are making use of the apartment;
c) if the guests behave in an unacceptable manner according to the civil rules, Easysafe can ask the client to leave the rented apartment immediately and/or to restore everything as it was delivered.


11. APPLICABLE LAW AND JURISDICTION
These conditions/policies are considered and interpreted according to the law of Italy. Any dispute arising from or in connection with these conditions will be subject to the exclusive jurisdiction of the Courthouse of Padua.

The acceptance flag implies the acceptance by the customer of all the points above and more precisely from point 1 to point 11.

Privacy policy and cookie policy

Processing of personal data pursuant to EU Regulation no. 679/2016 ("GDPR")

Owner, manager and persons in charge of processing

The Data Controller is Filippo Bergamasco - Via Giorgione 56 - 35020 Albignasego (PD) (hereinafter, the "Controller").
To contact the Data Controller, send an email to [email protected]

The Data Controller ensures compliance with all privacy regulations pursuant to the European Regulation for the protection of personal data n. 679/2016 (GDPR, "General Data Protection Regulation") and subsequent amendments.Types of data processed

The data covered by this information are all personal, identifying and non-sensitive data (by way of example but not limited to, name, surname, company name, address, telephone number, e-mail - hereinafter, "personal data" or even "data ") Provided expressly by those who interact with the web services of this site accessible electronically at the address https://easysafe.kross.travel/ (hereinafter," Site "). The information is provided only for this Site and not for other websites that may be consulted by the user via links.

Purpose of data processing

Personal data are processed for the following purposes (hereinafter, "Service Purpose"):

manage and provide the services offered through the Site;
allow the user to use the services expressly requested;
process a contact request generated by the Site (for example, respond to an email received, contact the user by phone);
make communications relating to the performance of the established relationship;
processing of personal data provided by the user and those derived from his navigation on the Site in order to provide a service consistent with the use of the service itself;
collection, storage and processing of navigation data to perform statistical analysis in anonymous and aggregate form;
fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority;
prevent or discover fraudulent activities or abuses harmful to the Site;
exercise the rights of the owner, for example the right to exercise a right in court.
Furthermore, only with the specific and distinct consent of the user, personal data are processed for the following other purposes (hereinafter, "Other Purposes"):
sending newsletters;
e-mailing of communications relating to opinion and satisfaction surveys;
sending by email of invitations to events or registrations to events of which the Owner is a part or organizes.
Place of data processing

The treatments connected to the web services of this Site take place at the headquarters of the Data Controller and at the datacenter of the web Hosting where the Site is hosted. They are only handled by technical personnel in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated except in cases expressly provided for by law.

Processing methods

The personal data provided by users are used only to perform the services provided by the Site and only for the purposes indicated in the purposes of the processing, they are disclosed to third parties only if this is necessary for this purpose.

In addition to the data expressly provided, other data deriving from the user's navigation on the Site may be recorded. For any access to the Site we record the type of browser, the operating system, the host and the URL of origin, in addition to the data on the requested page . These data are used in aggregate and anonymous form for statistical analysis on the use of the Site.
Personal data will be processed for the following operations: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. The processing will be carried out with electronic and / or automated and telematic tools with organizational and processing logics strictly related to the purposes themselves and in any case in such a way as to guarantee the security, integrity and confidentiality of the data in compliance with organizational, physical and logic provided for by the provisions in force. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the Service Purposes and for no more than 2 years from the collection of data for the Other Purposes.

Data communication

The personal data and / or the results of the aforementioned statistical analyzes may be disclosed to:
persons, companies or professional firms that provide assistance and advice to the Data Controller in accounting, administrative, legal, tax and financial matters;
subjects whose right to access data is recognized by law or by orders of the authorities;
subjects delegated and / or appointed by the Data Controller to carry out activities related to the provision of the services on this Site;
to third-party companies or other subjects (by way of example, website provider, cloud provider, e-payment service provider, suppliers, hardware and software assistance technicians, shippers and carriers, credit institutions, professional firms, etc.) who carry out outsourced activities on behalf of the Data Controller, in their capacity as data processors.
The personal data of the interested party will not be disclosed for any reason.

The user is not obliged to provide the Data Controller with the data requested by the Site. The provision of data to the Data Controller is optional, however, in case of refusal of consent for the above purposes, and in case of refusal of consent to communicate the data to the aforementioned subjects, we will find it impossible to provide the services requested by the user.

Rights of interested parties

Any natural person who uses our Site can:

obtain from the Data Controller, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in 'article 15 of the GDPR;
request the updating, rectification, integration, cancellation, limitation of data processing in the event that one of the conditions provided for in Article 18 of the GDPR is met, the transformation into anonymous form or the blocking of personal data, processed in violation by law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed;
object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising or direct sales material or for the fulfillment of market research or commercial communication; each user also has the right to revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation;
receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by an automatic device, and to transmit them to another data controller without hindrance;
lodge a complaint with the Guarantor Authority for the protection of personal data in Italy.
At any time, the interested party may send any question or request relating to his personal data and to respect for privacy, exercise his rights by writing to the Data Controller via email.
Data provided voluntarily by users

The optional insertion of data in the forms on the Site (contact form, newsletter, etc.) as well as the optional, explicit and voluntary sending of data in the web or e-mail forms to the addresses indicated on this Site, for the obtaining specific services and / or communications and information, involves the subsequent acquisition of the sender's address, necessary to respond to requests or to provide the services, communications and information requested, as well as any other personal data entered.

This Site and the Controller's Services are not intended for minors under the age of 18 and the Controller does not intentionally collect personal information relating to minors. In the event that information on minors were unintentionally registered, the Data Controller will delete them in a timely manner, at the request of the users.

Cookie Policy

The website https://easysafe.kross.travel/ (hereinafter, "Site") uses technical cookies and third-party cookies.

Why are cookies used on this site?

This site uses cookies in order to optimize the user experience, to make navigation personal and to facilitate the use of the site.

Acquisition of consent to the use of cookies

The information and the acquisition of consent can take place, in accordance with current regulations and with the simplified procedures indicated by the website manager, by closing the banner displayed on the Site.

Technical and aggregate statistical cookies
This site uses a technical cookie for the time in which the user browses the site (session cookies), it has the purpose of memorizing some anonymous information to make the provision of the services offered more secure (choice of navigation language, value for any search filters and shopping cart).

This technical cookie is automatically deleted when the browser is closed.

We also use a technical cookie to store your consent to the use of cookies on this Site for a period of 12 months.

Finally, analytical cookies with "anonymization" of the IP can be installed to collect information, in aggregate and anonymous form, on the number of users and how users visit the Site. This information is treated in an aggregate and anonymous form. The Site does not use profiling cookies.

Third party cookies

This type of cookie integrates functions developed by third parties within the pages of the Site such as icons and preferences expressed in social networks in order to share the contents of the Site or for the use of third-party software services (such as software for generate maps and additional software offering additional services). These features are programmed so as not to set any cookies when accessing the page, to safeguard user privacy. Eventually, cookies are set, if so provided by third-party sites (for example, social networks) only when the user makes effective and voluntary use of the functionality. Please note that if the user browses while logged into the third party site then he has already consented to the use of cookies conveyed through this site when registering on the third party site. The collection and use of information obtained through the functionality are governed by the respective privacy policies of third-party sites, to which please refer.

Which third party cookies are used

Facebook
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Some of our pages use Facebook social buttons or widgets that can set cookies on your computer.

Google Analytics
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Analytical navigation cookies (appropriately anonymized thus making them "technical" cookies - ref. Google Analytics guide) generated by Google Analytics, a web traffic analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies to anonymously collect and analyze information on the behavior of use of the Site. This information is collected by Google Analytics, which processes it in order to draw up reports accessible to Site operators and / or external operators in charge. concerning the activities of the website itself. Google does not associate the IP address with any other data held by Google nor does it try to connect an IP address with the identity of a user. By using this website, the user consents to the processing of data by Google in the manner and for the purposes indicated above. The data transmitted to Google are stored on Google's servers in the United States. Google may also communicate this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google.

Google Maps
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Some pages of the Site use interactive maps provided by Google Inc. ("Google"). Google may set cookies to store information and preferences on maps or other Google services associated with the pages in which we have incorporated Google Maps.

YouTube
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Some of our pages incorporate videos posted on YouTube that may set cookies on your computer.

Transfer of data to non-EU countries

This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized on the basis of specific decisions of the European Union and the Guarantor for the protection of personal data, in particular decision 1250/2016 (Privacy Shield - here the information page of the Italian Guarantor), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.

How to change or disable cookie preferences

From your browser settings (for example Internet Explorer, Safari, Firefox or Chrome) you can determine which cookies you want to receive and which not. To find out where you can find these settings, which may vary depending on the browser used, use the "Help" or "Help" function of your browser.
Below are some help links to set cookies in the most popular browsers:

Mozilla Firefox - Microsoft Internet Explorer - Chrome - Apple Safari - Opera

Changes and variations

The Data Controller will periodically update this Privacy Policy and Cookie Policy document, in order to incorporate the legislative and international news on the subject.